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SLSA's approach to Personal Information Protection
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Sunrise Logistics Systems (America), Ltd. ("SLSA") handles a variety of information: including our own technical information, and information entrusted to us by customers. Given this situation, and to ensure that such information is treated with the respect it deserves, SLSA has established an information control system and is implementing it thoroughly.
In light of these issues, together with the specification of rules and establishment of a management system, SLSA has fixed the personal information protection policy given below, informed executive staff and workers, and is striving to protect personal information appropriately by following this policy.
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| Definition of Personal Information |
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For SLSA, personal information is information that is related to existing persons and that can be used to identify specific persons (for example, names, birth dates, numbers assigned to individuals, symbols or other marks, images, or voice recordings, and relevant information). This includes information that cannot be used to identify individuals by itself, but can be used to identify individuals by easy cross-referencing with other data. Personal information is not limited just to information that can identify individuals, but also includes all information that indicates facts, decisions, or evaluations relating to a person's attributes (such as a person's height or build, finances, work type, or position).
This "About Personal Information Protection" document establishes the handling of personal customer information by SLSA.
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Personal Information Protection Policy of SLSA
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1. Collecting, Using, and Providing Personal Information
While carefully considering the entrusting of customer information during company activities,
SLSA will handle such information appropriately by establishing a management system for
personal information protection for each type of business, and also by following stipulated rules
for collecting, using, or providing personal information.
2. Following Laws and Norms
For the handling of personal information, SLSA will follow the laws and norms applicable to the
protection of relevant personal information. Also, SLSA will create and follow personal
information management rules that conform to these laws and norms.
3. Implementing Safety Measures
To ensure the correctness and safety of personal information, in accordance with the rules for
information security, SLSA will implement various measures (such as managing access to
personal information, restricting the means for transporting personal information outside the
company, and preventing incorrect access from outside the company), and strive to prevent any
problems with personal information (such as the loss, destruction, falsification, or leakage of
information).
4. Respecting a Person's Rights Regarding His or Her Personal Information
When a customer makes a request to reveal, correct, or delete his or her own personal
information, or seeks to prevent the use or provision of such information, SLSA will respond with
sincerity, respecting the customer's rights related to that personal information.
5. Establishing Rules for Managing Personal Information Protection, and Making Continual
Improvements
SLSA will make sure that executive staff and workers recognize the importance of personal
information protection, and will steadily establish rules for managing personal information to
ensure that such information is used appropriately and is protected. These rules will be
maintained and improved continually.
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Purpose of Using Personal Information, and Providing to Third Parties
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1. SLSA will use personal information only to achieve the following listed purposes.
a) To send guides for conventions or meetings, or guides for new services
b) To provide various types of member services
c) To provide after-service
d) To respond to various types of inquiries
e) To perform analysis to improve services
f) To perform analysis based on surveys
g) To execute contracts between a customer and SLSA
2. SLSA will not provide customer personal information to a third party without first obtaining
consent from the customer, except in the following circumstances:
a) When required by law.
b) When required to protect human life, to avoid injury, or to protect assets, and when obtaining
customer consent would be difficult.
c) When required to co-operate with the lawful activities of a national agency, local government
organization, or person or organization entrusted with such a task, and obtaining customer
consent would interfere, or be likely to interfere, with the carrying out of such activities.
d) When entrusted with the handling of personal information, in the range of activities required
to reach the purpose of the use.
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About Usage of Cookies and Web Beacons
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No cookies nor Beacons is used on our website.
[Terms]
(1) Cookie
A cookie is piece of information that enables interaction between the web server that manages a
website and a customer's web browser. A cookie may be stored as a file on the customer's
computer disk. When a cookie is used, the web server can record information such as which
computer visited which pages on the website. However, Hitachi Transport System (America),
Ltd. cannot identify an individual customer unless the customer enters his or her own personal
information into the website.
(2) Web beacon
This technology, which functions with a cookie, enables the beacon owner to know how many
times a customer accessed a particular page. However, unless the customer enters his or her
own personal information when, or after, the cookie is accepted, Hitachi Transport System
(America), Ltd. cannot identify an individual customer.
1. Most of the services provided by SLSA can be used without requiring customer personal
information. However, please understand that some services cannot be provided unless the
customer provides personal information to SLSA.
2. Please understand that SLSA is not responsible for the safety of personal information at websites
of other companies which are linked to the website of SLSA.
3. It is assumed that the customer agrees to the contents of this "About Information Protection"
document when the customer enters personal information into a SLSA website. If the customer
does not agree with this "About Information Protection" document, the customer may be unable
to use some of the SLSA services (including responses to inquiries, etc.).
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About Requests to Reveal, Correct, Add, Delete, or Provide a purpose-of-use report for Personal Information
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For customer personal information maintained by SLSA, please carry out the following when requesting us to reveal, correct, add, delete, or provide a purpose-of-use report for personal information (hereafter, collectively referred to as "reveal, etc.").
1. procedure of request by a customer
(1) For requests to reveal, etc., personal information provided by a customer to SLSA, Please refer
to the "Inquiry" section below.
(2) SLSA will send the necessary forms including "Request Form to Reveal, etc, Personal
Information" by mail.
(3) Please return the document "Request Form to Reveal, etc, Personal Information" with all
information filled in, by providing any supporting documents.
1. The personal information protection policy of SLSA s based on the laws of the State of California
in the United States of America.
2. SLSA may modify this "About Information Protection" document as appropriate to accommodate
improvements in the handling of personal information, or changes or additions to laws or other
norms. Checking it regularly is highly appreciated.
3. This "About Personal Information Protection" document goes into effect from the day it is
published (including the update day).
4. If statements in this document are covered by individual regulations regarding personal
information, those regulations take precedence.
To make requests to reveal personal information, sending complaints or any other inquiries about SLSA's Personal Information Protection, please contact us at:
Sunrise Logistics Solutions (America), Ltd.
1640 West 190th Street, Torrance, CA 90501, U.S.A.
Tel: 1-877-757-7572
E-mail: slsa-web@hitachitransport.com
Note: Personal information sent to the above contact addresses is not preserved by SLSA, and is deleted when a reply is made to the inquiry.
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